Pickup was a joke - experienced a 25 moment wait at counter and soon after finishing the process sent downstair to really get the car or truck only to realize that I and many have been ready since no cars and trucks were offered.
Incidentally, my take a look at man or woman experienced a chilly and kept wiping his nose with his hand. Am thinking if he was contagious. You really need to hire more Advantage/E-Z Rental customer care brokers to services the renters. Everybody in line was complaining about the hold out and I did mention it to my agent who mainly didn't reply.
I didn't rent a vehicle from Greenback. Their line was more than two hrs long. After that, there would have been an hour or so wait for an automobile to generally be cleaned to be offered. I rented a car or truck from Countrywide next door to Dollar. It took lower than five minutes to have in a car or truck and drive absent.
Not just did they not have THE motor vehicle, they didn’t have ANY autos. The reality that you've got a reservation implies absolutely nothing to them.
Vehicles were not available on routine and experienced to wait. No person accessible to check in on return. Payless counter was shut needed to check out Avis. Also it had been twice as expensive compared to Seattle and Dallas.
Should you be lodging in downtown Atlanta, your hotel may possibly deliver free of charge parking. If You aren't remaining downtown but hope to determine some of the sights, You may have to search challenging for any place to park. This is certainly especially true in the course of the weekdays and enterprise hrs.
Staff members was great. And drop off was effortless. I even requested to help keep the car For an additional day and was super quick.
I had been charged 2 times for this rental! I was charged by car rentals.com for pre payment at time of reservation and yet again at time of rental $527.27. Now They may be both of those pointing the finger at one another concerning who'll do the right issue and refund me. I’m intending to see if my CC corporation might help me
We ended up NEVER informed there might be a $twenty/working day demand for using the car from condition and Once i requested if I could incorporate my wife as an additional driver, I was In no way advised there could well be a $thirty cost to do that.
- The hold out to possess the car or truck checked (for what, I'm however not sure) was unneeded and will be consolidated when provisioning the automobiles or with the exit gate. - The hold out to exit the garage was also unnecessarily lengthy. As you only browse, there were four individual strains that everybody was needed to be described as a part of and restricted personnel to aid an easily planned for inflow in rentals. This was a failing of organization and preparing on the two the airport and Avis/Funds/Payless.
Nicole for the desk was amazing! She was pretty helpful and personable, and was able to secure us a larger car or truck than was available at time of reserving. The return course of action was easy and quick.
And it doesn't matter what, be sure you have car or truck insurance policy protection through your credit card or coverage agency, or invest in it through the auto rental company.
Additionally, the people for the check in counter aggressively upsold, convincing me that I should really pre-pay for a complete tank of fuel when that was not the smartest thing for me. They also attempted to up offer me on cars. I won't be utilizing EZ motor vehicle ever once again
I should have found the drastic boost but we just wanted to get around the street, And that i felt like I used to auto rental be cheated for this extra money for protection I declined when I booked as a result of Kayak. I assumed they’d see that rather than cost the insurance coverage. I was Improper.